+$0

Total Revenue Increase

+$0

Gross Margin Increase

In what industry is your business?

How would you describe your current commerce solution?

Industry Assumptions

You'll notice that some fields in this calculator will already contain figures. These are assumptions based on your industry.

Legacy

Select Legacy if using SAP Hybris, IBM Websphere Commerece, Oracle ATG, or a similar eCommerce vendor.

Custom

Select Custom if using an eCommerce solution that you developed in-house.

What's your company's total revenue?

$

What's your revenue distribution by channel?

— Digital
— Traditional
%
{{data.digitalRev | currency:'$':0}}
%
{{data.directRev | currency:'$':0}}
%
{{data.insideRev | currency:'$':0}}
%
{{data.partnerRev | currency:'$':0}}
Revenue

Your total revenue is at {{data.totalPercent}}%.

Customize Your Revenue Distribution

We've allocated your traditional revenue across its three sub-channels: direct sales, inside sales, and partner. Here, you can customize your revenue distribution further for a more accurate assessment of the business impact a commerce upgrade would have.

What's the average order value per channel?

$
{{data.digitalOrders | number: 0}}
$
{{data.directOrders | number: 0}}
$
{{data.insideOrders | number: 0}}
$
{{data.partnerOrders | number: 0}}
Number of Orders

With the average order value, you can calculate the number of orders per channel and gain a much better understanding of how Salesforce B2B Commerce can benefit your sales results.

Customize Your Average Order Value

We've allocated your average order value across the three traditional sub-channels: direct sales, inside sales, and partner. Here, you can customize your average order value further for a more accurate assessment of the business impact a commerce upgrade would have.

What’s your company's order error rate?

%
This value may lead to unrealistic results.
%
This value may lead to unrealistic results.
%
This value may lead to unrealistic results.
%
This value may lead to unrealistic results.

Human error is unavoidable, but it's more common with outdated commerce platforms that lack customization and automation features.

Customize the Industry Assumptions

We've estimated the average error rate for your industry, but please customize these numbers as you see fit.

What's the size of each sales team?

What's the average salary of your team members?

$
$
$

Customize the Industry Assumptions

These numbers don't have to be perfect, but adjust them to reflect your organization as closely as possible.

These are common sales boosts that businesses see after upgrading to Salesforce B2B Commerce.

%
This value may lead to unrealistic results.

The digital channel typically provides a 5-10% bump in order volume thanks to greater accessibility.


%
This value may lead to unrealistic results.

Businesses generally see a 1-3% increase in order value because customers can find and purchase products quickly and easily.

%
This value may lead to unrealistic results.

An order value increase of up to 4% can be expected when your digital commerce platform supports more relevant cross-selling and up-selling suggestions for customers.

%
This value may lead to unrealistic results.

When your commerce platform delivers personalized product recommendations, you can see an increase of 10-30%.

Customize the Industry Assumptions

You can fine-tune these expected bumps in order volume and value based on what you know about your current digital commerce platform, your employees, and your customers.

The ROI of Your B2B Commerce Upgrade

Forrester projects that B2B commerce will grow to $1.2 trillion by 2021, making it the fastest-growing sub-sector in the commerce market. Why? Because enterprises are realizing significant returns on investment in customer-centric digital commerce, and no company wants to be left behind.

Is it time to initiate your organization’s upgrade? View and download your full Digital Commerce ROI Report to find out.

DOWNLOAD CUSTOM ROI REPORT

{{data.roi | number: 0}}%

Your Estimated First-Year ROI

Your ROI was calculated using average implementation costs and subsequent gross margin improvements over the first year.

3-Year Expectations

Revenue
Break Even

The results of an upgrade tend to compound over the first three years. The above line chart reflects our projections of your organization’s three-year revenue expectations after implementation. We calculate that you will be able to break even after {{data.breakEvenLine}}.

Revenue

{{data.totalRevX | currency:'$':0}}

Revenue Before upgrade

{{data.totalRev2 | currency:'$':0}}

Estimated Revenue After upgrade

+{{data.totalRevIncrease | currency:'$':0}}

Estimated Revenue Increase

Digital
Inside Sales
Direct Sales
Partner

After your commerce platform upgrade, a reduction in costs and increase in both digital order value and volume can produce significant revenue growth. Based on the numbers you provided, your organization could see a revenue increase of {{data.growthRate * 100 | number: 1}}% and a gross margin increase of {{data.marginImpact * 100 | number: 1}}%. Right now, your organization’s digital channel is responsible for {{(data.digitalRevPercent || data.digitalRevPercentP) | number: 1}}% of sales. After the upgrade, the share of revenue generated through the digital channel could increase to {{data.digitalRevPercent2 * 100 | number: 1}}%.

Costs

{{data.totalCost | currency:'$':0}}

Order Cost Before upgrade

{{data.totalCost2 | currency:'$':0}}

Estimated Order Cost After upgrade

+{{data.totalCostSavings | currency:'$':0}}

Estimated Order Cost Savings

Cost to Serve
Error Cost

Thanks to fewer errors and more efficient sales teams, order costs will decline after a commerce platform upgrade. It’s projected that your organization’s costs will decline {{(data.totalCostSavings / data.totalCost) * 100 | number: 1}}%.

Gross Margin

{{data.totalMargin | currency:'$':0}}

Gross Margin Before Upgrade

{{data.totalMargin2 | currency:'$':0}}

Estimated Gross Margin After Upgrade

+{{data.totalMarginIncrease | currency:'$':0}}

Estimated Gross Margin Increase

Before
After

A customer-focused B2B commerce platform improves the efficiency of every sales channel in your organization. As a result, you can expect a total gross margin increase of {{data.marginImpact * 100 | number: 1}}%.

Before Total  [{{data.totalMargin / (999999 + 1) | currency:'$':0}}M]
=
Digital [{{data.digitalMargin / (999999 + 1) | currency:'$':0}}M]
+
Direct [{{data.directMargin / (999999 + 1) | currency:'$':0}}M]
+
Inside [{{data.insideMargin / (999999 + 1) | currency:'$':0}}M]
+
Partner [{{data.partnerMargin / (999999 + 1) | currency:'$':0}}M]
After Total  [{{data.totalMargin2 / (999999 + 1) | currency:'$':0}}M]
=
Digital [{{data.digitalMargin2 / (999999 + 1) | currency:'$':0}}M]
+
Direct [{{data.directMargin2 / (999999 + 1) | currency:'$':0}}M]
+
Inside [{{data.insideMargin2 / (999999 + 1) | currency:'$':0}}M]
+
Partner [{{data.partnerMargin2 / (999999 + 1) | currency:'$':0}}M]

It’s about more than commerce.

When your business uses Salesforce B2B Commerce, your sales and marketing teams are able to connect with customers on a new level. Every member of your sales teams – digital, direct, inside sales, and your partner network – is empowered with a holistic view of CRM data to make more sales with unprecedented efficiency.

But it doesn’t stop there. With your commerce built on the cloud and your customer at the center of your brand experience, your entire operation enjoys:

  • Greater Flexibility. Sell anywhere, anytime, and on any device with a fully branded, mobile storefront. With Salesforce B2B Commerce, you have the flexibility you need to build the most engaging, relevant and contextual digital experience for your customers.
  • More Cost Savings. Cut down on the time your employees are spending on manual processes, and allow the automation of payment and post-order customer experiences to streamline revenue.
  • Faster Speed to Market. Ditch the legacy, custom, or first-gen SaaS system that’s been holding back your growth. Salesforce B2B Commerce allows you to quickly launch new products to meet time-sensitive customer demand.

We built Salesforce B2B Commerce for every enterprise that’s frustrated with delays in time-to-market, limited channel engagement, and the high cost of legacy commerce platforms.

As you’re embarking on this journey towards an upgrade, we understand that it will be helpful to have a roadmap to help you along the way. Download our free B2B Ecommerce Playbook today.


DOWNLOAD CUSTOM ROI REPORT These results have been calculated with a set of assumptions that are intended to establish a baseline for further conversation and assessment. They are only a guide based on our experience. We invite you to engage further with us to develop a 360-degree, accurate evaluation of your business and the positive impact that CloudCraze may have.
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