Mar 23, 2017
Salesforce in September announced the release of Einstein artificial intelligence, promising partner businesses the ability to build advanced AI-powered apps that learn more from every customer interaction. The platform has the potential to make machine learning more accessible to all businesses, providing powerful insights that further personalize interactions within both B2C and B2B spaces.
Shawn Belling, VP of product development and support at CloudCraze, discusses how B2B organizations can solve their unique challenges using AI.
Read the full article at TMCnet’s CUSTOMER Magazine: How Einstein Will Impact B2B Organizations